Building the Bench in a Downturn

Guy Schiller has over 18 years of executive human resource management, consulting and leadership experience in both the public and private sector. For the past 11 years, he served in various human resources roles at Danaher Corporation, a recognized and respected multi-billion dollar conglomerate.

Earlier in his career, Mr. Schiller provided human resources, organizational development consulting and employee assistance services to various companies in New England. He achieved a BS, Behavioral Psychology from Providence College and MA, Counseling from Saint Joseph College.

Cook Associates Inc interviewed Mr Schiller for this article in mid January. He recommended these process steps to help build your bench strength in a difficult time:

Assess, assess, assess
Examine critical areas of functional leadership in your organization. Identify the gaps. If you have a talent assessment process, use it. Do not abandon it or downplay it. Remember: "begin with the end in mind".

Build a roadmap
Identify several key areas where a change in leadership needs to take place. Prioritize them and then create a roadmap that you can share with your search partner.

Search strategically not tactically
Engage your search partner, not in a search, but rather in your talent acquisition process. Exposing them to the roadmap you developed will help them understand the end-game and thus allow them to add more value. In addition, when they are speaking with potential candidates, this roadmap becomes a compelling marketing tool.

Hold onto the romance
Keep in mind that the best talent may be hunkering down in tough economic times. Both you and your search partner will need to work harder on recruiting. Spending more time with a candidate, working a consistent recruiting message with the interview team, and providing additional assurances in a job offer are all necessary to pull a great candidate into your company during tough times.

Recruiting Within a Changing Economy

  • Executive "portability" declines -recognize it and adjust for it
  • Maintain standards and raise the bar in verifying executives' past accomplishments and long term organizational fit
  • Identify and engage internal executives whenever possible to find or to help attract and reference external candidates
  • Optimize search firms; increase ‘rifles' and reduce ‘shotguns'
  • Retain search professionals who challenge assumptions, move quickly, creatively, and thoroughly
  • Home | Executive Search | Thought Leadership | Attracting Executives in a Challenging Economy

    Attracting Executives in a Challenging Economy

    During a changing economy, hiring organizations must continue competing using  precise tactics instead of abandoning their talent acquisition strategies
    A Cook Associates Report

    Corporate hiring organizations and executive search firms are among the first to see national and global economies change from robust to downturn. It's no wonder since the economy dramatically affects hiring decisions. Many corporations begin shying away from acquiring talent in challenging economies.

    Guy Schiller, a senior human resources executive with over ten years at Danaher Corporation and an early background in organizational development cautions, "While CEOs and human resource leaders typically use some sort of talent assessment and succession planning process, tough economic times can cause them to hold off executing on those plans. In the end, that could be a strategic error for the business."

    With management focused on weathering the storm, recruiting budgets are slashed and sometimes even eliminated. The thought of spending huge dollars on hiring expenses such as relocation causes many to put the brakes on talent acquisition during a downturn.

    The response from human resources can be binary: fall in line and halt all recruiting or maneuver the budget without allowing it to interrupt hiring plans. "This is the time to be proactive in keeping the heartbeat. Economic downturns are purely cyclical. If there are gaps in the organization, force rank and prioritize them, then spend the dollars that have the highest ROI," advises Mr. Schiller. "Your strategic hiring plans must always be in motion "

    While corporations struggle with ‘to hire or not to hire', executives begin turning away recruit calls, hesitant to explore new career opportunities.

    The executive search consultancy at Cook Associates Inc reports that during an economic downturn, executive portability - the willingness of high performing executives to step out of a solid, known situation and into unknown company - drops precipitously.

    Strategies for Limited, Critical Hiring
    With Boards, CEOs and human resource leadership increasing their demand for fast, high quality recruitment results when the stakes are raised, selecting the right search partner is critical - especially with high performing executives predisposed to staying put.

    It is no coincidence that during these times corporate talent acquisition leadership and operating executives pause to recalibrate their external partner relationships, strategy and tactics.

    Marketers adjust to a changing economy by leveraging the ideal advertising partner and employing precise tactics to increase both reach and messaging to attract customers. Such is the case with executive hiring. "Partnering with a search firm that is willing to unearth talent during difficult economic times is critical," says Mr. Schiller.

    Savvy corporate hiring leaders increase their chances for success in uncertain times through precise tactics that include retooling corporate processes, but also by adjusting their mix of search providers and their authority to engage them. What are they looking for?

    Reputation, size of firm, and the caliber of search professional are increasingly on the minds of clients during changing economies. Flexibility, focus and access are also important. The preferred search firm model maximizes the number of preferred companies open for recruitment. If your company relied on large search firms during robust economies, add mid-sized and boutique search firms to the mix, ensuring unlimited access to top executives during those economies when executive portability is most constrained. In the war for talent, the field of view and focused fire of a rifle trumps that of a shotgun.

    Boutiques are rarely blocked from recruiting out of preferred, bestin- class companies. Large global firms, blocked from a significant list of companies that likely expanded during the preceding, robust economy, may generate executives from lesser companies or only consult their resume database. Some believe that boutique search professionals have stronger networks. I've found that boutiques have a level of intimacy with their client base and an ability to uncover new talent not solely based in a database," concludes Mr. Schiller. "They stay up-to-date with executives in the industry, and keep up those relationships. That's important since oftentimes the only reason an executive will explore a career opportunity during a down economy is because of a trusted relationship with the search professional."

    Regardless of the economy, mid-size and boutique retained search firms have broader access to outstanding, portable executives. Their business models allow for it and thereby they generate larger, quality candidate slates.

    Whether or not they are being optimized during the good times, mid-size and boutique search firms take a prominent role in the tough times. Any implied mega-brand advantages of global firms during robust economies is uncertain (and possibly masked during hiring booms), making it difficult to pinpoint their true value as a partner during challenging economies. However, the benefits of mid-sized and boutique firms are clear.

    For your search provider portfolio to be most effective, three out of five firms should be mid-sized and boutique. In the end, nothing quite replaces a keen understanding of how corporate performance is linked to the distinct characteristics of large, mid-size, and boutique search firms - particularly during changing economies.

    About Cook Associates, Inc.
    Cook Associates, Inc. is a retained executive search and M&A advisory services firm. We are uniquely positioned to help our clients capitalize on the brightest talent and best performing companies in the marketplace. Our client base ranges from multinational corporations to early stage entrepreneurial companies, private equity and venture capital firms. www.cookassociates.com